Does Amazon Deliver in Mexico? How to Get Amazon Orders Delivered in Mexico

Amazon is one of the largest e-commerce retailers globally. The giant holds 45% of the U.S. e-commerce market and offers its services to over 100 countries, including Mexico. The company first began its services in Mexico with the sale of e-books in 2015.

Now, you can get pretty much anything on the platform. But does Amazon deliver in Mexico? Yes, but it’s not always a smooth-sailing process. Read on to find out why, explore your alternatives and find out what items cannot be shipped to Mexico.

How to Get Amazon Orders Delivered in Mexico

An image showing a cardboard parcel labelled Amazon positioned on a timber floor

Want to buy a pair of pants from a Seattle-based retailer off Amazon? Then you’re in good company because here is how to get Amazon orders delivered in Mexico:

Shop via Amazon.mx

Amazon.mx is Amazon’s official site in Mexico. It was an e-book only site, but Amazon later expanded its inventory to include consumer goods. To facilitate efficient Amazon.mx deliveries in Mexico, the e-commerce giant now runs five fulfillment centers, two sorting centers, and two support buildings, all strategically placed in urban centers like Monterrey.

Since it targets Mexican shoppers, the Amazon.mx platform is in Spanish. It’s also a pretty intuitive site. However, although you cut on shipping costs by ordering directly from Amazon.mx the selection of goods on the platform is limited compared to Amazon.com.

Also, there have been customer complaints about late deliveries. However, this mainly occurs when you enter an incorrect address. So, if you’re going to order on Amazon.mx, double check your address before you complete the order.

Order Directly from Amazon.com

Does Amazon deliver in Mexico? Yes, it does, and you can even shop directly from the Amazon.com site. Since it’s an American-based company, shopping directly on Amazon.com means you’ll unlock an even extensive selection of inventory at fantastic prices.

What’s more, you can have your orders shipped directly from Amazon.com, and it’s incredibly convenient. The catch? Even for a small package, shipping costs can shoot through the roof due to custom costs and import duty taxes at the border. (Check out shipping costs on the step by step how much does Amazon charge to ship to Mexico section below)

Even though the NAFTA agreement between Mexico, the USA, and Canada means the government might sometimes take care of import duty costs, not every retailer wants to deal with the process. Plus, most retailers intentionally skip shipping to Mexico because the shipping process is a bit complicated. To ship any product to Mexico via Amazon, the seller has to first:

Support longer delivery times

  • Fill -in itemized custom documents
  • Validate the Mexican address
  • Offer comprehensive tracking of the package’s delivery route from Amazon’s warehouses in the U.S. to Mexico

That means although shopping directly on Amazon.com gives you a more extensive selection, you may have to browse a plethora of sellers to find one who ships to Mexico. Some sellers might ship to Mexico but decline Mexican credit cards. Here are tricks you can use to find sellers who ship to Mexico quickly while shopping on Amazon:

  1. Use the Right Filters

Filters help refine your search for products on Amazon. To find sellers who ship to Mexico on Amazon.com, use filters such as “ship to Mexico” or Amazon.com. It filters out items that don’t ship to Mexico, and you may even find some excellent deals or find items without import duty costs.

  1. Shop on Amazon’s International Page

To avoid wasting time with sellers who don’t ship to Mexico, use Amazon’s international shopping page. It automatically filters USA-only items and displays inventory available for international shipping. To set up your details on this page, do the following:

  • Go to “Accounts & List” and hover your cursor to reveal a drop-down list
  • Click on accounts
  • Click on “your address” under the “Ordering and shopping preferences” section
  • Choose “Add new address” to input your international shipping details. Ensure you change the country in the drop-down list too
  • Click “make address” to save the information, and you’ll be automatically redirected to “addresses.”
  • Select “Set as default” to make the address you typed in above your default address for all future deliveries from Amazon in Mexico
  1. Create a 1-Click Address

Although shopping on Amazon’s international page means you get to access inventory available for international purchases, that doesn’t mean everything you find on the page is allowed in Mexico.  As you’ll see on our what items cannot be shipped to Mexico section, government regulations prohibit some items from entering the country. So, create your 1-click address to view items that Amazon delivers to Mexico through 1-click ordering.

A 1-click address simplifies your shopping process on Amazon since you get to set a default address and a default payment method for all your orders. That way, you don’t have to input them again every time you shop.  To create your 1-click address, head to your Amazon account and follow the steps below:

  • Go to  accounts & lists
  • Click “account” on the drop-down list
  • Click on “1-Click settings” under the “Ordering and purchase preference” section
  • Select change next to the nickname and payment method boxes to edit and add your details
  • Click on make default to create your new 1-click default address

Once you have that address set up, you can browse and shop items that Amazon delivers to Mexico.

What Is a Mexican Forwarding Service, and How Do You Use It? 

A high resolution image of a warehouse with a number of boxes on a pallet, representing a delivery service

Just because the two options highlighted above don’t work for you doesn’t mean you give up the pair of pants you wanted. You can still buy them and have them delivered right to your door through a Mexican forwarding service.

Wondering what a Mexican forwarding service is? As the name implies, package forwarding companies usually receive your Amazon package in their warehouse and then ship it to you. All you ought to do is sign up, and the agents give you a dedicated American shipping address to use on checkout. They then receive it in their warehouses and deliver it wherever convenient in Mexico. Here are some of the benefits of using such a service:

  1. You can Shop without Restrictions

As mentioned earlier, of all Amazon’s e-commerce platforms, Amazon.com has the most diverse selection of inventory. However, it’s not always possible to shop for everything you want because not every Amazon seller fulfills Mexican orders.

By using a package forwarding service, you get to eliminate this hurdle. The agency you use gives you a dedicated US address you can use now and in the future to get your package delivered to their warehouse. In other words, when you use a package forwarding service, you can order pretty much anything on Amazon, as long as government regulations do not restrict it.

  1. Cost-Effective

Also known as freight forwarders, package forwarding companies often combine Mexican-bound packages from different vendors and sometimes, even from other e-commerce platforms and ship them together. That significantly cuts on custom costs and import duty taxes, which means competitive rates for you.

  1. Package Consolidation

Most package forwarders offer package consolidation, a feature that lets you merge several orders into one. This feature helps you cut shipping costs thanks to reduced order volume and weight. It also means you get all your orders from the USA to Mexico as one, hence convenient.

  1. Assisted Purchase

As noted, some Amazon sellers often decline Mexican credit cards. In such cases, using a forwarding service might be more convenient since some agents offer the assisted purchase feature. Essentially, you contact the agent and let them know what you want on Amazon, add a deposit, and they’ll purchase and deliver it to you.

Alternatively, depending on the forwarding service in question, you can shop on Amazon as you do, and then during checkout, add your Mexican credit card details with details of the forwarder you’ll be using.  

  1. Convenience

Using a package forwarder to get your Amazon packages delivered to Mexico is incredibly convenient. Besides having a comprehensive array of goods to shop for and cutting costs, you also get your orders delivered right to your doorstep. Additionally, most forwarders offer multiple shipping plans, ranging from standard to priority shipping.

That means if it’s a matter of urgency, it’s possible to have your order delivered in 24 hours. What’s more, most package forwarders even offer insurance so you can be confident your package will get to you in tip-top shape, and should anything happen, you’re covered.

Related: Safest Places to Live in Mexico

How to Choose a Package Forwarding Service

A photo of a man in a bright blue shirt holding a clipboard. He is standing in front of a delivery truck with its rear door open showing several parcels. Only the man's torso is visible

Package forwarders aren’t one-size-fits-all. Here are pointers to help you choose the best package forwarding service for you:

  • Cost: just as forwarding services aren’t the same, so are prices. Some package forwarders are expensive, but their services are worth every dime. Ensure you’re getting value for your money, and be careful not to incur hidden charges.
  • Speed of shipping: after how long should you expect your package? Ensure the forwarder offers multiple shipping plans so you can use them for current and future shipping of your Amazon goods.
  • Insurance: although we’re practically neighbors, the distance between the US and Mexico is quite significant, and anything can happen in between. You’ll want to work with a forwarder offering insurance, especially if you’re shipping expensive goods.
  • Storage: since they receive your package in their warehouse first, some package forwarders may charge a storage fee. Ensure you ask them about this or read through the fine print before you commit.
  • Range of services: ensure the forwarder you’re eyeing offers the range of services you need for your Amazon order to reach you. A good forwarder should provide tracking, customs clearance, product consolidation, and import and export documentation preparation.

Related: Cheapest Places to Live in Mexico

Top Mexican Forwarding Services

Now that you know the advantages of Mexican forwarding services and factors to consider while choosing one, here is a brief review of the top Mexican forwarding services:

  1. Flycrates

If you’re looking for a company that offers Mexican shipping specifically for Amazon products, Flycrates is your best pick. Flycrates even buys Amazon items for you. All you ought to do is fill your cart directly on their site.

You’ll get a full refund if the order doesn’t reach you, and should you find it defective, just send it back, and they’ll return it to Amazon for you, and if necessary, get you a refund.

The brand only ships U.S. Amazon and Amazon Prime products only. You can pay via Visa, MasterCard, Discover Club Card, AmEx, JCB, and PayPal. They handle customs for you and offer tracking services for all Amazon to Mexico packages so you can have peace of mind knowing your item will reach you in good shape.

  1. MyUS

MyUS is an American-based package forwarding service established as a platform for ex-pats to receive mail and American catalogs while abroad. The company has been around for more than two decades and currently has over 6.6 million members, spread out in over 200 countries, including Mexico.

The brand uses reputable and reliable delivery companies such as UPS, DHL, and FedEx to ensure your Amazon package gets to you. Shipments are delivered to your door in two to four business days. If you shop on Amazon.com a lot and want to use their forwarding services, try out their premium membership package to enjoy some good shipping deals and cut costs.

  1. Planet Express

Planet Express is a relatively new but credible forwarding service based in California. They serve consumers and even businesses in need of shipping services through their specialized fulfillment solution. You’ll need to pay $5 for account activation after sign up.

That’s, however, no deal-breaker since the money is credited into your account and will partly offset your initial shipping costs. Besides, they don’t charge any storage fee, and you can have your package stay at their warehouse for up to ten days for free. The company is pretty convenient, and they may ship your package out hours after they receive it, depending on the shipping plan you select.

Related: Can I buy Property in Mexico?

Where Does Amazon Deliver in Mexico?

An aerial shot of Mexico City. It shows a large central park, several skyscrapers on the left, a large domed building in the bottom of the frame, and hundreds of homes on the upper right of the image

Does Amazon deliver in Mexico? Yes. The e-commerce giant offers one-day shipping for certain items to places like:

  • Mexico City
  • Guadalajara
  • Puebla
  • Queretaro

Amazon offers two-day shipping to most Mexican cities, including towns like Tijuana. However, if customs withhold your package at the border, they cannot issue a refund.

Step by Step, How Much Does Amazon Charge to Ship to Mexico?

Amazon currently offers two shipping plans for its international deliveries. Here are the general shipping rates from Amazon to Mexico:

  • Standard shipping plan to Mexico starts at $4.99 per shipment
  • Priority courier shipping to Mexico costs an average of $8.99

Note, Amazon works hand in hand with its carriers and even negotiates with governments in other countries to offer competitive rates and a smooth-sailing shipping experience to its international customers.

That said, how much Amazon charges to ship to Mexico varies based on factors such as volume of items bought, the type of item(e.g., fragile, perishable), and package weight. The exact shipping costs to Mexico are typically calculated on checkout but expect rates to be anywhere between or above the charges highlighted above. 

Related: Best Places to Live in Puerto Vallarta

Can I Use My U.S. Amazon Prime Account in Mexico?

Amazon Prime is one of Amazon’s best features. Amazon Prime members enjoy perks such as free overnight shipping, free release date delivery, and a ton of shopping deals that help you save. Amazon Prime is currently available to only 200 countries, and luckily, Mexico is one of them.

However note, these benefits only apply in the country where you’re registered as a prime member. That means although you can use your U.S. Amazon Prime account to shop in Mexico, the benefits such as two-day delivery only apply if you’re in the U.S.

If you want to enjoy the vast benefits the service brings to the table while in Mexico, you may have to sign up again.

What Items Cannot Be Shipped to Mexico?

Now that you know the answer to does Amazon deliver in Mexico, here’s a list of items restricted for shipping in Mexico:

  • Alcoholic beverages
  • Electronic cigarettes
  • Electronic equipment
  • Fabrics & fabric samples
  • Leather goods
  • Cosmetics
  • Matches
  • Measuring apparatus
  • Medical samples
  • Lysergic acid
  • Jewelry
  • Industrial equipment
  • Coffee and coffee samples
  • Cologne
  • Textile articles
  • Television equipment
  • Cologne
  • Telecommunication equipment
  • Cotton
  • Toys
  • Sound recording equipment
  • Laser discs
  • Toxic gases
  • Footwear
  • Bicycles
  • Poisons
  • Textiles
  • Sound recording equipment

If any of the items you were looking to purchase on Amazon is on this list, unfortunately, you cannot ship them to Mexico even while using a Mexican forwarding service.

Happy Shopping

Amazon offers a vast selection of high-quality goods. Whether you want a decorative product or are looking for a home improvement product, you can find it here. Now that you know how to get Amazon orders delivered in Mexico, enjoy your shopping experiences.

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